Adams County Commissioners are trying to help hundreds of families facing eviction this holiday season.
"Right before Christmas is just heartbreaking," said Commissioner Eva Henry. Henry and Commissioner Chaz Tedesco got involved after Denver7 started asking questions.
"I know how desperate it is and how it feels to be not necessarily in control of the situation of your life," said Henry. "We offered to facilitate to be mediators between them and the management company.
Last month, tenants at three Adams County mobile home park communities found out they had been undercharged hundreds of dollars in rent and water all due to a miscalculation by Kingsley Management.
"It is so draining, my kids deserve better," said resident Anastasia Weatherford.
At first, they were told to pay in less than 30 days.
Kingsley Management then backed off and said it wouldn't evict anyone over the holidays. It also offered payment plans. A few days later some families still came home to find eviction letters on their doors.
"When you have three children, those are not choices that you want to have to make," said tenant Kama Gadbois.
"I think in between the management company in Utah and the managers that they have here, there's definitely a disconnect -- a miscommunication between the two," said Commissioner Henry.
She said lawmakers have twice tried to pass a mobile home park bill of rights, but each time it's failed.
"If there's infrastructure issues or things like that, those things are automatically taken care of by your city and by the apartment management but in mobile homes they're not," said Henry.
Her focus now is on keeping these families in their homes, despite the fact it’s a civil matter and commissioners don't have a lot of authority.
"It's very, very frustrating, it's heartbreaking -- it just breaks my heart that I can't do enough," said Henry.
The county helped facilitate a meeting between community leaders and the management company Thursday afternoon.
Henry said she was told it went well and the tenants felt heard. She also said a lawyer for the company walked away with a list of concerns.