Woman's oven explodes while making dinner, but this isn't the first time that's happened

Woman says Frigidaire is not fixing issue
Posted at 10:51 PM, Sep 28, 2017

DENVER -- A Denver woman says her oven exploded while she was making dinner, and it’s not the first time that's happened.

Judy Waldo told Denver7 it happened Wednesday night, as she was pulling open the glass door. She said the glass broke into shards and shot all over her kitchen.

"This screw may have come loose. Whatever [it was] it shouldn't have happened,” said Waldo.

It's not the first time this has happened to Waldo’s oven. Four months ago, her Frigidaire oven exploded as she was preparing dinner. She said the oven was not even turned on at the time of the explosion.

"That time I opened the door a little to the left of the center of the handle. Same thing. It just flies everywhere," said Waldo.

She called Frigidaire to report the problem, and service representatives replaced the glass oven door.

This time, the service reps said her warranty had expired and told Denver7 the service reps suggested she caused the problem.

"I am not slamming it, and I am not strong enough to rip the handle off, said Waldo. "It feels so devaluing. It feels like this is not news to them. They want to get rid of you."

Just two years ago, a rash of oven explosions involving Frigidaire, Whirlpool and GE ovens were reported. In some cases, the oven was in self-clean mode or had just been shut-off.

Waldo is just glad she wasn't seriously hurt and hopes it's fixed for good. 

"People need to know that this could really harm pets or a child."

Manufactures like Electrolux, which makes Frigidaire ovens, point out the glass on its oven doors are up to federal and industry safety standards.

An Electrolux spokesperson, Eloise Hale, sent Denver 7 a statement saying:

"We take the safety of our products very seriously. If a consumer believes that their product is not performing as expected, we urge them to call our customer service to discuss whether service is needed."

Here are some additional tips to avoid oven explosions:

- If your door has handles that need tightening, do not over-tighten the screws and never slam the oven door closed.

You can report oven explosions to the Consumer Product Safety Commission here.